Revolut’s work from home Customer Service team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does. We’re a truly diverse, international group and we work across three European offices.
Revolut Support Specialist Job details
Name of Company: Revolut
Position name: Support Specialist (Hindi & English Speaker)
Job Location: Remote Job (Permanent work from home)
Job type: Full time
Qualification: Freshers and experience both can apply
Date of Job announcement: 22 November 2022.
Table of Contents
- Revolut Support Specialist Job details
- About Revolut permanent work from home job
- Job Responsibilities
- Eligibility
- About the Company – Revolut
- Perks and Benefits
- How to Apply for Revolut Support specialist job ?
- Follow us on Social Media
About Revolut permanent work from home job
We’re looking for a Customer Support Specialist to sit within our support team at our Vilnius-based office. We’ve hired some of the most talented developers and designers that the world of tech has to offer, and we’re keen to showcase their talent to the world – and that’s where you come in.
In providing excellent service to our customers, we guarantee 24/7 coverage so this role will require working in rotating shifts. Sometimes this can be during the day, afternoon or night and sometimes on weekends. Although we do compensate for working night shifts, please consider this before applying.
Job Responsibilities
- Providing our users with an outstanding customer experience – it is part of our mission to make Revolut users feel secure whilst using our service
- Providing excellent customer service via our in-app live chat, phone and email
- Representing Revolut online at all times
- Collaborating with other teams internationally to tackle any customers’ issues
Eligibility
- You’ll have flawless English and Hindilanguage skills (C1-C2 level)
- Empathy and love for helping people
- Empathy and love for helping people
- Ability to explain complex issues in an easy and understandable manner
- Excellent communication skills
- Strong attention to detail and analytical skills
- Driven, self-motivated and highly flexible team player
- Self-learner, independent problem-solver
- Bachelor’s degree or equivalent
- Prior customer support experience
- Strong writing skills and great numeracy and IT skills
- Multiple languages!
About the Company – Revolut
Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2021 with 15 million Personal customers and over half a million Business customers only reinforced our belief in the vast need across the world for better financial services.
Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community forward thinking people – we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes – working with us means you’re not just another cog in the machine.
Perks and Benefits
- Competitive salary
- All the latest tech you need
- Roll with a free Revolut Metal subscription
How to Apply for Revolut Support specialist job ?
To Apply for Revolut support specialist job (Permanent work from home job) click the button below:
Read the full job description on company’s official website before applying for the job.